Due to the COVID 19 epidemic, orders may be processed with a slight delay

Due to the COVID 19 epidemic, orders may be processed with a slight delay

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This Privacy Policy applies to UFirst Neutrabiotic Pvt. Ltd.

http://www.ufirst.co.in/ understands the importance of maintaining your privacy and ensures to make the best efforts to maintain it. This privacy policy describes how we treat user information collected by http://www.ufirst.co.in/.
Visiting or using our website will mean your consent to this Privacy Policy. It is also important to acknowledge that this Privacy Policy applies to both current and former visitors to this website and our online customers. http://www.ufirst.co.in is the property of B-302, Carnations, Nishane Manzil, Kondhwa, Pune - 411048, MH, India

Information collected by this website

Contact Information We for providing you service, may collect your information such as name, email id, phone number, mobile number, street, city, state, Pincode, country and IP address.

Payment and billing information

In course of providing you service, we may collect your billing name, address and payment method when you buy anything from our website. We do not collect your credit card/ debit card number or its expiry date and any other details associated with it. Your credit/ debit card information will be obtained and processed by our online payment partner Billdesk (IndiaIdeas.com limited)

The information posted by you

The information posted by you in a public space on our website or any of our platforms is collected by us.

Demographic information

We may collect your demographic information, events you intend to participate in, events you like, products you buy, or any other information provided by you during the course of using our service or our website. We may use this information as data for surveys.

Other information.

When you browse through our website, we may collect other information such as your IP address, the type of device and the browser you use. We also look at the total time duration spent by you on our site, the site you visit when you leave our site and the pages accessed by you when you visit our site. We may also note the site from where you came to our site.

User information is collected by us in various ways

Information directly collected from you

We need to collect information from you if in case you register for an event or buy any product from us. When you post a comment on our website or ask us a question through phone or email, we may collect information that is necessary to be collected during the course of providing the service

Information we collect passively

In order to analyze the performance of our website, we may use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about how you use and browse through our website.

Information we get from third parties

We may get information about you from third party websites such as any social media site that you visit from our social media integration feature and this information may include your name and email address.

Why we collect your personal information

Your personal information is used to contact you

We use your personal information to contact you in order to confirm your purchase on our website or for promotional purposes

We respond to your requests and questions with this information.

We may use your information to respond to your requests and queries and for executing your orders.

We use information to improve our products and services.

We may also use your information to improve our service and customer experience.

We use information to analyze customer trends and interests on our site.

Your information can also be used to make our products and website better. For this purpose, we may combine the information received from your end as well as from third parties.

Your information can be used for security purposes.

We may use our collected information in order to protect our website, customers and company.

Your information can be used for marketing purposes

We may use your information to send special promotions, offers to you or also for informing about our new features or products or any third party offers we think you might be interested in.

Your information can be used to execute transactional communications

We may send emails or SMS about your purchase on the site and may use this information as permitted by the law

Sharing of information with third parties

We share information with third parties who perform certain services on our behalf.

We share information with third parties who perform certain services on our behalf or assist us in providing a service. Some of these third party service providers may be from outside India.

We share information with our business partners.

We will share information with vendors or our business partners who provide or sponsor any of our offerings as described in this policy.

We may share your information if required to comply with the law or to protect our business.

We may in order to comply with legality may share information to a court order or subpoena. We may also share it with a government agency or investigatory body requests. We may also share the information required for investigating potential fraud.

We may share information with any successor to all or part of our business.

If in case a part of our business is sold, we may share our customer list as part of that transaction.

Email Opt Out

You can anytime opt out of our marketing email

In order to stop receiving our promotional emails, you can email us on sales@ufirst.in. or by the modes suggested in the terms and conditions. Please note that it can take up to ten days to process your request. However, we will still send you transactional messages through email about your purchases on the site.

Third party sites

When you click on a link to third party websites, you may be redirected to websites we do have control over. Please note that this policy does not apply to those websites and they may have a different privacy policy than ours. So make sure to read their privacy policy as we are not responsible for any action of these third party websites. We may share information for reasons not described in this policy

If you have any questions about this Policy or other privacy concerns, you can also email us at sales@ufirst.in

Updates to this policy

This Privacy Policy was last updated on 18.10.21. We may change our privacy policy from time to time. Thus, you must check our website for updates periodically.


Any disputes arising under this Policy shall be governed by the laws of India.